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Prescriptions

The Practice operates a repeat prescription service from the dispensary in both surgeries. You will be informed when your repeat prescriptions will need renewing, so please make an appointment in good time to ensure a continuous supply of medication.

Please note:

  • 48 hours (2 working day) notice is required for repeat prescriptions.
  • This excludes Saturdays, Sundays and Bank Holidays as both surgeries are closed at these times.
  • Please take care to order in advance if you have travel/holiday plans or if there is a bank holiday

Please ensure that you double check your medication is correct on collection from the Surgery. 

Ordering Repeat Prescriptions

By telephone:
Please leave a voicemail message on 01600 713 353 to re-order your medication. This can be done 24 hours a day, 7 days a week. Please do not ring the main reception number to order repeat medication over the phone as this ties up the lines for emergencies,
In Person:
By handing in your repeat prescription slip into the Surgery via Dispensary or by using the Repeat Prescription Box located in our reception.
By Post:

Monmouth:
Castle Gate Medical Practice, Rear of 102 Monnow Street, Monmouth,
NP25 3EQ
Raglan:
Castle Gate Medical Practice, Chepstow Road, Raglan, NP15 2EN

On Line:

Via the Internet using a system called “My Health Online (MHOL)”.  Please collect details from our receptionist or click the link above

  • Repeat prescriptions will be issued on a 28 day cycle.
  • For emergency medication outside normal surgery times please contact GP Out of Hours Service on 111
  • Out of Hours Pharmacies:
    If you need details of a pharmacy that is open out of hours (i.e. after 5:30pm Monday to Saturday and on Sundays/Bank Holidays) go to the NHS Direct website, scroll down to 'Filter by', select 'Out of Hours Service' and enter your town or postcode in the search box provided. This will provide you with a list of your local pharmacies and their opening times 
  • Please do not order medication if it is not required

 

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