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Online Services

NHS Wales App

Via the app, patients can book and cancel appointments, request repeat prescriptions (24 hours a day), update personal information, and view your medical record summary. Download the app for your smartphone or tablets app store or use the desktop version here.

Setting up your NHS login

  • Before you start, you will need your own individual email address, as your email address acts as your unique identifier for pairing your NHS login account to the NHS Wales App, and a phone number. 
  • A 6-digit security code will be sent to your email. You will be asked to enter this code to verify your email address and continue.
  • Next, you will be asked to give your mobile phone number. Another 6-digit security code will be sent by text message to your mobile phone. A security code will be sent to your mobile phone every time you log in, unless you select "remember this device and stop sending security codes".
  • The NHS account and login are not managed by the NHS Wales App. 
  • As the service is available across the UK, it is not currently available in Welsh.

My Health Online will not work after the 31st of December 2023.

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